Privacy Policy

Karrux, Inc. (“Karrux”, “we”, “us”) builds tools that help teams turn customer feedback into product decisions. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect account information you provide directly (name, email, company), usage data from your interactions with Karrux, and content you connect from integrated tools such as support tickets, call transcripts, and CRM notes.

How We Use Your Information

We use your information to operate and improve Karrux, generate the insights you request, provide customer support, and communicate important account or service updates. We do not sell your data.

Data Retention & Security

Data is encrypted in transit and at rest. We retain customer data for as long as your account is active, or as needed to comply with legal obligations, after which it is securely deleted upon request.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting privacy@karrux.com. We will respond within 30 days.